Frequently Asked Questions

Everything you need to know about bringing our curated home pieces into your space.

How much does shipping cost for large furniture items?

Shipping costs for oversized items are calculated at checkout based on your delivery address and the weight of the piece. We offer flat-rate shipping for smaller home decor items.

What is your return policy for home goods?

We offer a 30-day return window for most items in their original condition. Please note that custom-made furniture and final sale items are non-returnable.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to our courier's portal to monitor your delivery in real-time.

Do you offer international shipping?

Currently, we ship to select international locations. Please contact our support team for a custom shipping quote if your country is not listed at checkout.

Are your products ethically sourced?

Yes, we pride ourselves on sourcing unique pieces from global artisans who follow fair trade practices and use sustainable materials wherever possible.

What should I do if my item arrives damaged?

Please inspect your order upon delivery. If an item is damaged, contact us within 48 hours with photos of the damage, and we will arrange a replacement or full refund.